IT'ers can "hear between the lines," whether it's detecting someone's frustration or catching a hidden wish seeking enhancement. Listening skills continue to be a developmental area for IT.
2: Don't be arrogant
Patience and respect for others' input can go a long way toward dispelling IT's reputation for sometimes being arrogant and aloof.
3: Avoid using acronyms
It is a good idea to keep acronyms out of conversations. They get in the way of clear communications.
4: Kick the tires on new technologies
50% of IT work is spent on system maintenance. Don't let this stop you. Keep exploring for test drive offers from vendors on new trends of technology.
5: Develop a strategy for reducing system maintenance
Outsource your applications to the cloud, Assess the breakage levels of applications to replace high-breakage apps.
6: Implement green IT in asset management
Reduce the number of physical servers and storage devices/cabinets by replacing them with virtual counterparts.
Use Asset Management software to track IT hardware utilization in order to identify and get rid of the ones that are barely or no longer being used saving space and power.
7: Commit to staff training and development
It is advisable to invest in key valuable techies by offering proactive technology education and career growth paths in order to keep them.
9: Update your DR plan
10: Revisit your data retention policies with business units across the enterprise on an annual basis.
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